SAMPLE – PERSONAL – COMPLAINT LETTERS – TRAVEL – AIRLINE PROBLEMS ON THE PLANE

SAMPLE – PERSONAL – COMPLAINT LETTERS – TRAVEL – AIRLINE PROBLEMS ON THE PLANE

[Mr./Mrs./Ms./Dr.] [First and Last Name]
[Airline Manager / Recipient’s Title]
[Airline Name]
[Airline’s Address]
[Airline’s City], [Airline’s State] [Airline’s Zip Code]

Dear [Mr./Mrs./Ms./Dr.] [Last Name]:

Air travelers usually have the option of selecting between at least a couple of different air carriers. An understanding and responsive employee can make all the difference between a good and a bad air travel experience. Let’s face it, the seats are too narrow, the planes are too crowded, you’re never sure if you’ve flown more than the captain has, and the cabin service isn’t nearly what it used to be. Knowing all this, it sounds like traveling is already a pain in the neck (literally), so let’s not make it any worse.

On [Date That You Traveled Including Month, Day and Year], I traveled on your flight [Insert the Flight Number] from [Insert the Departure Location] to [Insert the Destination Location]. Upon taking my assigned seat, much to my disappointment, the [Describe The Problem You Had, e.g. The Seat Was Dirty, The Flight Attendant Was Rude, There Was No Room For Your Carry On Bag, etc.]. When this was brought to the attention of your company representative, there was a meager attempt to [Describe What Was Done To Fix The Problem].

What has your airline done for its customers today? Providing the best air transportation service, or even plain old good service, instead of just providing the service itself will undoubtedly make a difference in your company’s future.

Sincerely yours,

[Your Name]
[Your Home Address]
[Your City], [Your State]  [Your Zip Code]
[Your Telephone Number]