SAMPLE – CREATING REPEAT BUSINESS – SPECIAL SERVICE FOR GOOD CUSTOMER – SALES LETTER

SAMPLE – CREATING REPEAT BUSINESS – SPECIAL SERVICE FOR GOOD CUSTOMER – SALES LETTER You’ve reached our “valued customer” status.  That’s an honor accorded only to a select few. It means that we recognize the very special needs related to your volume and customization requirements.  You need access to design and manufacturing information, estimated delivery times, open-to-buy status, and dozens of other details that call for fast, accurate answers. To be sure you get the data you need within minutes of your asking, we’re assigning you your very own Customer Service Representative.  Julie Rheingold will monitor your orders, review them with manufacturing, art, traffic, etc., and keep me up-to-date on your activity while I’m out of the office.  Her direct dial number is 555-1111. Julie will call you next week to introduce herself.  She’s a bright young woman who has been trained for the last three weeks on every facet of your account.  I’m sure she’ll do a wonderful job. I appreciate your business, Jack.  We all do. Sincerely,